Jace Flanagan is a human factors engineer working to make hospitals safer by creating systems that minimize errors for healthcare workers. Today we talk about what goes on behind the scenes at hospitals and the dangers of creating a culture where people are afraid to admit to their mistakes.
Jace references the RaDonda Vaught homicide case, but couldn’t remember where it took place. It turns out it was Tennessee, and you can learn about it here: https://en.wikipedia.org/wiki/RaDonda_Vaught_homicide_case
